Collections Investigator

To perform this job successfully, an individual must be able to perform each essential function listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.

•    Administers, enforces, and collects restitution, fines, and costs ordered by the Court.
•    Conducts complex investigations and skip-tracing using various databases and tools to locate, investigate, and contact persons owing money. Analyzes documentation and other information provided or found through research.
•    Interviews defendants and associated parties required to pay financial assessments. Determines eligibility and ability for planned payments. Establishes payment plans that mutually benefit the client, courts, and victims.
•    Assists defendants, public, victims, court staff, attorneys, probation, employers, and other government agencies in resolving complex procedural concerns, account discrepancies, customer complaints, and other difficult inquiries.
•    Monitors, resolves, executes, and tracks delinquencies using the various collections reports.
•    Prepares and issues past due notices, attachment of earnings, writs, liens, probate claims, and referrals to private collection agencies. Executes, implements, and monitors authorized collections enforcement actions by collaborating with probation and other agencies. Files special reports.
•    Assists in the development, implementation, and oversight of local policies, standard operating procedures, and programs for the Collections Department. Evaluates the effectiveness of policies and procedures.
•    Completes special duties, projects, and tasks. 
•    Participates in training and meetings as required.
•    Performs other duties as assigned.