Provides supervision to a probation unit, units, or probation staff which includes establishing operating procedures and assisting in administering probation programs. Assists in the daily operations of the Probation Department, fiscally manages offender services, supervises multiple staff and programs, monitors caseload progress and performs case reviews and other methods of quality assurance.
The Probation Supervisor position is distinguished from line officer classifications due to formalized supervisory responsibilities. This position may act as the Chief Probation Officer in the Chief Probation Officer’s absence.
Monitors caseload progress and conducts quality assurance and continuous quality improvement practices and/or other reviews of subordinate caseloads.
Acts as a resource for line staff and guides subordinates in managing cases in accordance with statute, standards, guidelines, policies and best practice.
Assigns caseloads, monitors workload through preparing statistical reports and performs reviews of subordinate caseloads.
Assists in the development, implementation, and oversight of policies, procedures and special programs for the Probation Department.
Reviews and approves timesheets, ensuring compliance with the Fair Labor Standards Act.
Monitors employee compliance with local, SCAO and human resource policy and procedure and keeps CPO advised of staff issues.
Coordinates the activities of the department and maintains effective working relationships with the State Court Administrator's Office, other units, law enforcement agencies, public and private social service agencies, and community resources.
Represents Probation Department on state and local level, by working with other agencies, serving on committees and acting as a liaison. Communicates with various types of attorneys, law enforcement, guardian ad litems, youth corrections, social services, probation, office of dispute resolution, school districts, service providers and other community agencies.
May assist the Chief Probation Officer in preparation, management and oversight of private probation and other vendor contracts.
Establishes expectations and provides employee performance feedback on an on-going basis through formal and informal meetings and the annual performance appraisal.
Participates in the recruitment, selection, motivation or discipline of employees; as well as provides orientation and ongoing training, mentoring, leadership and coaching.
Assigns duties and responsibilities.
Reviews, approves and makes recommendations on subordinates’ work. May provide coverage for subordinate work or find replacement coverage.
Attends meetings and training as required.
Performs other duties as assigned.
Has supervisory accountability for other employees. Plans, directs and coordinates activities for a unit, units, or probation staff. Duties may include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others.
Bachelor’s degree (B.A. or B.S.) from a four-year accredited college or university with major course work preferably in Criminal Justice, Sociology, Psychology, Social Work or a related field and three years of criminal justice experience. In addition to the experience and education, the applicant must have successfully completed one of the following:
OR
Supervised five or more paid employees in a Criminal Justice, Sociology, Psychology, Social Work or a related field for one year in addition to the three years of criminal justice experience and bachelor’s degree as described above. Supervision of staff includes planning, directing and coordinating activities; scheduling and assigning work; coaching and mentoring; providing performance feedback and conducting performance appraisals.
Upon hire and as a condition of continued employment, the employee must:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands and fingers and reach with hands and arms. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Individuals will be required to successfully complete the safety training per state policy. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
The noise level in the work environment is usually quiet. This position is subject to varying and unpredictable situations; may handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls, e-mails, and inquiries simultaneously; and may occasionally handle absentee replacement on short notice.