Assists the Systems Engineer team in conducting duties relating to the Colorado Judicial Department’s x86 servers running Microsoft Windows and Red Hat Enterprise Linux operating systems, various server applications, and various other systems in support of the Department's IT infrastructure. Work involves installation, configuration, administration, and maintenance of relevant systems.
This position is distinguished from other positions by providing entry level work in implementation, administration and maintenance of various network systems. Positions are within the Information Technology Services (ITS) division. Employees in this position report to the Lead Systems Architect.
Assists in the implementation of hardware and software installations, configurations, and decommissions. Areas of responsibility include x86 servers and related software, tape backup infrastructure, and various cloud services.
Assists in operational duties relating to a Microsoft Active Directory domain infrastructure, including administration of users and groups, DNS, PKI certificates, and NTFS security.
Assists in performing monitoring and maintenance of relevant systems and associated hardware/software and provides support and troubleshooting for those systems when required.
Assists in preventing data loss by configuring and maintaining backups and replication for important systems. Assists in preventing configuration loss by creating and maintaining documentation when requested.
Adheres to established change control procedures and assists the development team by promoting changes through the approved application testing and deployment process.
Provides Tier 1 support for relevant systems, including but not limited to: AD user accounts, mailboxes, and NTFS permissions.
Develops and maintains good working relationships with vendors.
Acts as a resource to internal ITS staff, judicial districts, other state agencies, and/or other organizational units as directed.
Travel throughout the state of Colorado is required at times, not to exceed 10% of the time.
Attends meetings as required.
Performs other duties as related to information computer systems.
No formal supervisory responsibility. Responsibility for one's own work product and work within a unit performing similar functions. Rarely provides lead function, advice, or explains work instructions to other employees or volunteers.
A bachelor’s degree from an accredited college or university in computer science or a related field and one year of experience directly supporting either Windows or Linux/Unix based servers or IBM iSeries server(s) is highly desirable. Current MTA/MCTS in Windows Server concentration or LPIC/RHCSA is preferred.
OR
Experience may substitute for education on a year for year basis as follows: graduation from high school or equivalent and four years working in computer related areas; one year of the computer experience must be directly supporting either Windows or Linux/Unix based servers or IBM iSeries server(s). Current MTA/MCTS in Windows Server concentration or LPIC/RHCSA is preferred.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit and reach with hands and arms and perform repetitive motions with wrists, hands, and fingers. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds or more. Specific vision abilities required by this position include close vision, color vision, depth perception, ability to adjust and focus, and the ability to see clearly at 20 feet or more.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, work in high precarious places and the risk of electrical shock. Frequently handles emergency or crisis situations and may be subject to varying and unpredictable situations and work hours. The employee is subject to frequent interruptions, multiple calls and inquiries, and may occasionally handle absentee replacement on short notice. The noise level in the work environment is usually moderate.